Managing Conflict, A Practical Guide to Resolution in the Workplace
439 EGP
A comprehensive workplace guide addressing conflict resolution strategies, communication techniques, and mediation skills for managers and HR professionals dealing with interpersonal disputes and organizational tensions.
This practical workplace resource explores systematic approaches to identifying, addressing, and resolving conflicts that arise in professional environments. The guide covers essential skills including active listening, negotiation techniques, mediation processes, and preventive strategies for maintaining healthy workplace dynamics. Written for managers, supervisors, and human resources professionals, it combines theoretical frameworks with real-world applications and case studies. The book emphasizes collaborative problem-solving methods and offers actionable tools for transforming workplace disputes into opportunities for improved communication and stronger team relationships.
| Dimensions | 321 cm |
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